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Privacy Policy

Last updated: May 25, 2026. Your privacy and trust are sacred to us. Learn how we protect and process your booking details.

1. Commitment to Privacy

At Mudras Stays, we respect your personal information and value the trust you place in us when booking spiritual stays. We are fully committed to protecting your privacy by complying with top data security regulations. This policy describes how we collect, secure, and share your data.

2. Information We Collect

We collect only the essential details required to complete and secure your accommodations:

  • Personal Details: Your full name, phone number, and email address shared during booking.
  • Travel Details: Check-in and check-out dates, guest counts, and selected spiritual destination details.
  • Technical Details: Device information, browser cookies, and IP addresses used to provide a seamless search and listing experience.

3. How We Use Your Information

We process your data strictly for legitimate operational purposes:

  • To process and confirm your room bookings with our host properties.
  • To send booking confirmation receipts, invoices, and emergency updates via email/SMS.
  • To improve our search suggestions, temple distance mappings, and lodging recommendations.
  • To resolve customer support inquiries and issues quickly.

4. Sharing of Information

Your privacy is sacred. We maintain a strict **no-spam, no-selling** policy for your personal details:

  • With Hotel Hosts: We share your name, phone number, and booking dates *only* with the specific host of your booked property to coordinate smooth check-in details.
  • With Payment Gateways: Safe transaction information is routed securely to partner payment providers (like Razorpay) using modern encryption methods.
  • With Law Enforcement: We disclose data only if required by local authorities under statutory guidelines.

5. Data Security Measures

We deploy modern encryption, access controls, and technical safety protocols to protect your sensitive details:

All checkout fields are secured under SSL (Secure Sockets Layer) technology. Our internal databases are protected behind firewalls, and employee access to booking logs is strictly restricted on a need-to-know basis.

6. Your Rights & Support

You have the absolute right to view, modify, or completely delete your booking histories and personal details from our network. To make a request or query our privacy policies, please reach out to us:

Email: privacy@mudrasstays.com
Phone Support: +91 800-MUDRAS-STAYS
Address: 108 Sacred Path, Near Lakshman Jhula, Rishikesh, Uttarakhand, 249201, India